Our Promise and Commitment
At Wholesale Patio Store we're committed to providing you the most complete selection of quality products, at the best prices, from the most knowledgeable product experts in the business. If we're fortunate enough to earn your business, we will do everything possible to make sure that this is the best online retail experience you will ever have.
Best Products at Unbeatable PricesWe do our best every day to ensure that our prices are the best you can find, anywhere. We constantly check our prices to verify you are getting the best value. We hold true to our commitment to our Vendors not to advertise their products for less than we are supposed to. When comparing our prices with other online retailers, please make sure you are checking the total price (which includes the price of the item, shipping costs, and state taxes (CA only)) and order processing time. We would be shocked to find someone offering you a better price with faster shipping times than ourselves. We strive to bring you outstanding value and service, which means offering you the best products at unbeatable prices.
This guarantee excludes clearance/closeout items, non-retail stores, private sales, membership clubs, and auction websites. The Internet site or storefront must have the exact brand and model available for purchase and delivery and be willing to provide you with a written quote or you provide us with the ability to find the price ourselves. (Out of stock or back-ordered items are not eligible.)
Competing prices must include shipping charges.
We have the right to refuse to price match any given website or store that does not hold to the manufactures guideline of MAP (Minimum Advertised Price) pricing, we do this to honor our agreements with our manufactures and to keep the product from being devalued in the marketplace.
45-Day Return Guarantee
Items must be within 45 days of original purchase date, in original packaging and unused for a full refund (Minus Shipping Charges). If you need to return something that you ordered please call in and ask for an RMA Number.
We don't charge a restocking fee!
We allow returns on everything except the following:
- Custom Made Items
- BBQ Islands
- BBQ Grill Parts
- Fire Pits
- Fire Places
- Fire Walls
- Grill Covers
- Pizza Ovens
- SunBrite TV's
- Grill Jackets
- Patio Heaters