Testimonials

I just wanted to drop an email expressing my thanks for your help in choosing my outdoor BBQ and Fireplace. Everything arrived as expected and in perfect working order. I can’t emphasize enough how important it is these days to have a transaction go as smoothly as this one did. I wanted to also thank you for your follow up calls, making sure that everything was good to go. Thanks again Todd.
Joe Phillips, Linear Construction Inc. , Stockton Ca
Received the flame tamer today. Thank you for your outstanding service and follow through! I really appreciate everything you've done for me a will definitely remember you next time or if friends need your service.
Keith Thompson, Vacaville Ca
I looked at many different outdoor kitchen products and decided the Bull BBQ line met my needs for value, durability and cost. After I did some local shopping for their products, I looked online and found Wholesale Patio Store; it was apparent I was going to save nearly 30%. I ordered the grill, cabinetry and burner on a Thursday afternoon and it was in my garage on the east coast by the following Thursday morning . When one of the products arrived with some shipping damage, Todd at Wholesale Patio shipped one to me the next day. I am grateful and appreciative for their honest business dealings and I got a bargain too. I can't imagine why anyone would want to buy Bull BBQ products anywhere else. Todd, thanks for your follow up. I run hospitals for a living and I will use you as an example of follow up and customer service in the many "stories" I tell to teach others.
Craig Juengling, Baton Rouge Louisiana
Just wanted to say how thrilled we are with our new Angus built in grill. The quality is superior and so is your customer service! Thanks,
Jean Perry, Colorado Springs, Co.
I wanted to send you a big THANK YOU all the way from Chicago. You didn't sell me my grill, I bought it here in the area. I needed parts to convert it and I needed them fast in time for a party that I had planned. I stumbled upon your website and I really can't say enough about the service that you provided. It was really a cluster of phone calls with getting the right numbers so that everything would be ordered correctly. It turned out that you had to order my parts from the opposite coast from 2 different warehouses. You didn't make a penny I'm sure and I had everything in time as promised. You are a prince among men, you really go the extra mile. You could have so easily said to me sorry I don't cover your area. I wish I knew people in your area that I could send to you. I to am a business owner and know the importance of the referral. Keep up the good work, with your work ethic I am sure your a very successful business person. Thanks again, If you ever need help or a referral in the Chicago area you have a friend.

P.S. You got these parts for me in time for July 4th, I was doing this whole back yard make over and I always go a little over the top. While landscaping I broke my hip and I'm laid up for 3 months in a wheel chair and or walker. I have a bar stool in front of my grill that I can sit in to cook. I just LOVE my grill.
Laurie Peterson, Chicago IL
Just wanted to let you know how impressed we were with the delivery of our new barbeque! We had just ordered it from you 2 nites previous, and then called you yesterday morning for the tracking info. Before we could even call the company, they called us and it was delivered to our door yesterday afternoon! We have not unpacked it totally yet, but so far we are VERY impressed. If the barbeque turns out as nice as you say, we will recommend you to all of our friends and family. Thanks again
Don Fraley, Las Vegas NV
I just wanted to thank you and your company for the wonderful Bar BBQ grill I received today. It is just beautiful. I can't wait until I put my first steak on this grill. I will be purchasing the rest of my outdoor grilling equipment from your store. Thank you so much and I will be passing your number to my friends.
Nanette Parnell, Huntsville AL
Several weeks ago my "big box store" bbq grill was rendered useless. A gas burner split and flames engulfed the lower portion of the grill head. Fortunately I was able to turn off the LP tank. This incident prompted a decision to stop buying "disposable" grills even though this last grill cost over $700.00. After doing research on the web, I visited your website and sent in questions to your customer service center. Minutes after hitting the send key my phone rang and you started answering my laundry list of questions. Let me give you my impressions of the Bull BBQ Angus Grill and cart. The grill and cart arrived in two boxes. I started assembling the cart which consisted of attaching the casters, the door handles, and side shelves. The casters are over engineered for the size and weight of the grill unit, and this is a good thing. I have had grills with plastic casters that are almost useless; Bull BBQ uses casters that could move large, heavy pieces of furniture. The next surprise was the door handles/pulls for the cart. Solid, well finished and more suited for a large door. At this point I realized I had purchased a top grade bbq grill. The grill head fit perfectly onto the cart and within minutes I was ready to test. The cast burners caught my attention; the design, material, and weight suggest many years of use as do the heat deflectors and stainless steel flavor bars. Each burner ignited on the first try and handled different volume settings easily. Tonight the lamb chops hit the grill for the inaugural meal. My advice to those looking for a BBQ grill is to put your hands on a top grade grill and trust your instincts; check the quality of metal used, look at and feel the burners, the heat deflectors, flavor bars, knobs, etc.. Do not get faked out by brand names and add on features. I was looking for a well built BBQ grill not a cheesy entertainment center. If you live in a rural area like I do and cannot visit a show room, call Todd at the Wholesale Patio Store. You will be glad you did!
Michael McInerney, Hartwell, Ga
Wholesale Patio Store, Thank you very much. We are very pleased with the BBQ Island. Jimmy, thanks for your time and patience during the ordering process. Todd, your set-up service was fantastic. We look forward to enjoying the island for years to come.We will not hesitate to recommend you to friends and family. Regards,
Rob Waddington, Brentwood CA
Wholesale Patio Store is the best online BBQ store. Their knowledgeable staff assisted me with any question I had. I highly recommend Wholesale Patio Store.
Tanya Bush, Tyrone, PA
WPS: We received the skirt to our Vermont Casting grill last week. Thank you. The Grill has been wonderful - far exceeding the Viking Grill we had. It's extremely enjoyable.
Don Reinke, Moraga CA
I purchased A new RCS grille and I am liking it a lot. I also had a good sales person who was very knowledgeable on helping me male my final decision. Jimmy was very good at explaining every thing about the grille and it's warranty. He also helped me with some gas logs logs for my outside fireplace. Thanks Jimmy for your help
Robert Fischer, Atlanta GA
I was very pleased with their customer service. Ryan, specifically was very helpful in giving me assistance in choosing the proper selections for my outdoor kitchen. In fact, when we first spoke, it was my intention to purchase all of my appliances through WPS, which included a 42"Lynx grill. He was very candid when he was unable to beat a price I received, because of the extensive shipping costs. As a result, I purchased all of the remaining parts for the outdoor kitchen through WPS. Ryan's expertise and professional assistance was invaluable. His follow though was also great. I received my purchases very promptly and in great condition!
Susan Wigenton, Colts Neck NY
I ordered several pieces of outdoor bar-b-que items. Their service was excellent all around. I would highly recommend using them!
Julie Adair, Madera CA
Fantastic Service, Fair prices, amazing product knowledge!
Todd M, Salina Kansas
Great price on a high-end BBQ. Delivery was prompt. Everything perfect.
David Abeles, Cardiff by the Sea CA
I purchased a complete set of outdoor equipment from Wholesale Patio (Bull Brand). The outdoor stainless steel equipment was in perfect shape when it arrived and just as advertised. Saved a ton of money off of a nearby retail store for the same equipment. I had recommended a friend to purchase thru Wholesale Patio and they had the same great experience.
Len Leblanc, Katy TX
We are doing a remodel on Maui, live on the mainland. Todd was very helpful/informative on the type of built-in grill that would work for our location and weather conditions. Nice to speak with some one that is knowledgable about their product and can offer good advice. Order was placed and shipped promptly, pricing was competitive.
Tina Costanzo, Kihei HI
About a year and half ago I was shopping online for outdoor kitchen equipment and that's when I found WPS. The selection was outstanding and prices were the best I could find. I bought a grill, dual burners, access doors and a sink. All arrived on a pallet in perfect condition as promised. Over a period of time, I needed some parts and Todd and his staff were most accommodating helping me get the right part and shipping it to me free. I've never had a more positive experience with an online vendors as I have had with this company. Highly recommend to anyone wanting the best price on equipment and outstanding customer service. Thanks for everything Todd, when I expand, I'll be doing more business with WPS.
David Barroso, Oxnard CA
Prompt service. Product looks just as good as it did on the internet! Planning to order more to finish out the outdoor kitchen.
Barb Z.
We purchased a barbeque and doors. The barbeque arrived on time and in excellent shape. We are completely satisfied with the product.
Harvey S.
Great product selection ( I went with a Bull Angus Grill and dual side burner) and even better service! I am always a little leary about purchasing anything of value on line, but they made the whole process a pleasure. Thanks Todd!
Jp P.
I searched and searched for better pricing and found the best here. product shipped on time (actually ahead of schedule) and it is awsome. I bought a nice built in grill and more... good service and products ....and I am a tough customer...
Mike D.
Great product for your money and prompt delivery, ordered SS doors, drawers, propane oven and microwave, got what I ordered and when I ordered it, worked well with me in overcoming some small issues
Stu J.
I built an outdoor kitchen and bought all the components from them. Pricing, service excellent. Delivery on schedule. They also have a nice selection. I would buy there again.
Hans H.
I first contacted Wholesale Patio Store when I was researching components for an outdoor kitchen I planned to build. At that time I spoke to Todd who was knowledgeable. Based on my research, Wholesale Patio Store is one of the most competitively priced retailers of major BBQ brands in the market. I subsequently purchased from them, received the goods promptly, exactly as expected. I would buy from them again in a heartbeat.
R.P.
I had such a great experience with this company. I had ordered a pizza oven online and somehow instead of just the one, had ordered 2. I got a call within minutes of ordering, asking if I really wanted 2 ovens, The person who called was friendly and immediatley refunded the money for the second oven and fixed the order. The oven came in just a little over a week and in perfect condition. The price was great and the shipping was hundreds less then another site offering the exact same oven. I couldn't be happier with my experience with the Wholesale Patio Store.
John Y.
I recently ordered stainless steel doors & cabinets for a built-in grill and new bar area. The product was as advertised and arrived promptly via Old Dominion Freight lines. No problem arranging delivery which is usually a hassle. Well done!
Dennis B.
Have purchased several items from Wholesale Patio Store. Planned delivery was accurate, price was competitive and product arrived undamaged and as advertised. I will use them again in the future and will recommend them to all my friends!
Danny R.
I typically don't write reviews but I felt that my experience with the PatioStore so exceeded my expectations that I had to write. I purchased a new barbeque recently and not only was extremely satisfied with the product, the customer service I recieved was extraordinary. The unit arrived with the wrong connector for the rotisserie motor and the team there responded with the right one immediately and without question. Where other organizations would have given me a hard time, the PatioStore staff had the right connector on my doorstep almost overnight. I would definitely recommend them (and have) to anyone looking for outdoor equipment.
Tim K.
These folks are great. They are good with communication and customer service. Love the pizza oven I got from them. The prices were great and delivery charges less than competitors. There was a delay in shipping, but not due to the folks at WPS. Everything was packed with extra care.
Brian V.
You do not need to look any further than Wholesale Patio. These people are fantastic and have the "Old Hometown Values" We all want. I'll stick by them!
Jon S.
The Patio Store was excellent to work with. They shipped my order immediately and it arrived in perfect condition. Great prices too!
Todd E.
This is an "above and beyond the call of duty" review. Our homeowners association in Hawaii was seeking to buy multiple new BBQs but our local selection was limited and we wanted to explore the idea of buying commercial level grills that could withstand our salt and sea air,which typically destroys a BBQ in less than a year. Our 175 homeowners are avid grillers and place a lot of demand on the units. Lacking local resources we were referred to BBQS Galore which was very kind and helpful but after learning all our unique requirements - natural gas, 308 stainless, etc etc, - they referred us to Todd, boss at Wholesale Patio. Todd spent a lot of time learning our needs, understanding our budget and looking into shipping, options, etc. He did this realizing we may not ever make a purchase and were really learning all about BBQs on his paid time. Beyond the call. In the end, our budget (this time) could not handle the kind of grill we would need. We had to opt to defer the purchase and save up some more to get what we want. But thanks to Todd we now know what we can get, what will serve us best,the numbers to buy and ship and lots more. We're I in Todd's shoes,I'd have given up long ago but he remained cordial, helpful and efficient to the very end. When we do have budget,we'll be back to Wholesale Patio Store
Richard G.
I am a professional landscaper in the greater Houston area and had an easy time getting all my appliances to my door for an outdoor kitchen project before the date they promised (always great for me, no time delay!). I will be using "Wholesale Patio Store" in the future for all of my outdoor project needs. Great prices as well!
Douglas F.
I really admire the business Todd and his brother have developed from years of contracting experience and service dedication. These guys were spot on with product knowledge, performance and delivery. I own a US Top 100 Commercial Landscape Firm and spent 5 years finishing my own backyard. After spending 10+ hours surfing for the right product, I picked up the phone and reached Todd who really introduced me with the perfect Alfresco grill, power burner and pizza oven. No pressure sales, extreme product knowledge and exceptional service after the sale. ( I lost a handle during install and they sent a replacement out without any question or hassle). I highly recommend these guys and can't wait to do the next project with them. (before 5 years) Keep up the great work!
Tony G.
I had a great experience during my purchasing of an Alfresco grill. I was not familiar with Wholesale Patio Store and during my search for the grill I found them on the web. I had several questions about the product and price and I received prompt detailed answers to my questions. Information about shipping and delivery was provide to me promptly and updated regularly. In the future all of my related purchases will be with Wholesale Patio Store.
Barry C.
ordered a cal 5 grill and stove it came earlier then i expected and couldn't be happier, found i was missing some flame tamers and after talking to reuben in the parts dept. i received them in about 5 days. would gladly recommend them to anyone looking for a great deal and service.i will make additional purchases as i need them
Les M.
we ordered our outdoor kitchen components from wholesale patio it included a bar a side burner and several cabinets service was excellent best prices found, free shipping and easy delivery i highly recommend this company infact we will use them again
Kacey D.
Great customer service. Got a wonderful grill at a great price. However it turned out they sent the wrong cart for it. But no problem, they sent the correct one and paid for shipping the incorrect one back. Was it a hassle? A bit. But they took care of it with integrity. I wouldn't hesitate to use them again.
Samantha H.
Todd and his crew have always provided great service and, on one occasion that I did have a problem (not related to the store, but to one of the manufacturers), Todd stood behind the supplier and made things right by me. Moreover, they periodically follow up to make sure all my equipment is A-OK. I will only buy patio related equipment from the Wholesale patio Store.
Ed W.
Last year my husband and I re-did our yard. Great 42" gas amazing BBQ--a guys dream with all the goodies--refer, warmer, storage, stainless steel cubbies--new outdoor furniture--everything!! Todd was so helpful--with measurements and a great price--made our budget work!! I would use him and this company again!! A great find!!
Lynda A.
Excellent online experience...and excellent customer service on the phone which I appreciate because it's getting harder and harder to talk to a human now a days....Prices were really good, and I did a lot of home work first! We built an outside grill w/ bar and my purchase was over $4500.00. I would recommend to anyone looking for top of the line online store
Kristina R.
I was EXTREMELY pleased with the info/service provided. I was planning on purchasing a Bull grill and an Alfresco wok burner. I was confused as to my options etc... Decided to try the online chat and got connected to Jimmy. He gave me the info and choices, recommended matching equipment, and made me feel informed and in command. No high pressure sales pitch etc... as a matter of fact, he saved me $100 on an $3G purchase. Even though I am on the other end of the country (Louisiana) got the items in under a week. Hats off.. thanks!!!
Bart D.
Excellent expereince ordering from Wholesale Patio. My concerns were: 1. Getting correct specs on the items - their website has all the specs from various mfgrs 2. Receiving a competative quote - they were able to match the best price I could find on the net 3. Receive accurate shipping info - all handled seemlessly via Email 4. Reaching a live person in customer support - which I was able to connect to - they even followed-up with to make sure I was good. I would order from them again when the need arises
Ernie E.
Wholesale Patio went above and beyond to make sure I received my order on time. I purchased 2 fire columns as an anniversary gift that turned out to be not in stock items. When I realized they were not in stock, Todd offered to swap the 2 I ordered with another pair that were and guaranteed the delivery. Marriage Saved !! Thanks Todd ...
William H.
After a few years of brainstorming, my wife and I decided to construct an outdoor family living area. Being from Ohio, we couldn't find anything to compare with nor could we find a business to consult with regarding ideas. We wanted to let you know how patient, helpful and professional your salesman D.C. was with us. Given schedules and time difference it took about six months to complete the deal. He was instrumental in helping us create a dream that will provide lasting memories for our family. It is never easy spending a large sum of money with a person or company 2500 miles away that we didn't know or couldn't be dealt with face to face, but D.C. made it easy and painless.
Troy & Monica Baker, Shelby OH
It was a pleasure shopping on your web site. Ryan was very informative and very patient with all my questions. I just finished the the start up operation of my new Memphis Pellet Grill and I look forward to many great smoked meals.
Jamie Little, El Cajon CA
I would like to thank all the staff and people that i dealt with in resolving the complaint that i had with my bbq. I give all you people the utmost praise and proffessionalism in dealing with this problem in such a timely manner. Please keep up the good work and i wish you the best of success in the future. I have never experienced such a wonderful response to a business dealing in my entire life.
Casey Nikitczuk, Titusville FL
I just wanted to thank you for your follow up on the replacement parts for my Artisan Grill. They sent me all new parts for the bottom and I am good as new. good customer service is hard to find these days. Great customer service is even rarer. I appreciate you and your company standing behind your products. Thank you very much!
Brian Christopher, Panama City Beach FL
To Whom It May Concern: We are in hopes this email will be forwarded to the proper department as we are very happy with the service we received from our salesman, Chad, when we ordered our Lynx Grill and Side-Burner online. He jumped through hoops for us in that our experience could have been a disaster, but thanks to Chad, our Lynx Grill was delivered today, as promised, and we couldn't be happier! Excellent customer service should be a company's #1 priority and Wholesale Patio Store proves they care. Chad should be commended for his dedication and personal service that he applies to his customer service skills! THANK YOU CHAD!!!!
Michael Fencil, Bradenton FL
I wanted to thank you for responding to me last night ( not that I would expect anyone to at 8pm on a Sunday for a silly little part ! ) But you did... Rijeana Burnham emailed me and I called her back, She is delightful, professional and an asset to your firm....part is ordered and I will tell everyone I come in contact with to do business with your company ( I lived in SF for 44 years and have a friend in Hillsborough ) so I am there several times a year.....BEST SERVICE I have experienced in years..... Thank you very much
Ben Leaskou, Palm Springs CA
I wanted to thank you for the unbelievable follow through on my order. As you can imagine when I received the wrong merchandise I was a bit upset. You were able to quickly turnaround and ship the proper merchandise which was just delivered. Today was the last day that my carpenters are on the job and because of your due diligence we have the proper equipment to complete my outdoor pool house bar. I work for a large medical device company and customer service is of utmost importance. Mistakes happen every single day, it’s what you do to correct those mistakes is what separates good from great. I am sure you deal with many issues each and every day as I do but it is uncommon when someone takes the time to say “THANK YOU” for getting it right. I can’t thank you enough for getting the job done and doing it very quickly. THANK YOU
Stephan Swentkowsky, Mars PA
I ended up paying sales tax for all of my outdoor kitchen items, but it was well worth it. I compared the wholesale patio store against out of state internet companies and their knowledge, experience and professionalism won me over. Jimmy was extremely helpful and actually help me design the layout of my entire outdoor kitchen! They went above and beyond the normal call of duty. I feel I would of made a mistake shopping elsewhere. I recommend that everyone just give them a call before you purchase.
John K, Santa Monica CA
We recently moved to Brentwood and wanted to build a high quality BBQ island. When we visited the store we were amazed with the selection of both medium and high-end brands. We visited the store several times and the staff was always helpful and knowledgeable. The store is really a showroom for an even larger selection available on their well organized web site. I finally selected the Bull Angus grill, side burner and some cabinet and drawer units. To be sure I researched, trying to see if better prices were available online. I did find one similar unit that seemed lower priced but when I looked closer the units were not equivalent. The order was easy, the equipment arrived quickly... and was pre-assembled, unlike units you buy from hardware stores. I have had the grill for several months now and couldn't be happier. The quality is high (all stainless steel inside and out) and I expect this grill to last for a very long time. I've since visited the store and purchased smaller items like an umbrella stand and grilling glove. In my experience everything in the store is fairly priced and high quality
Don Walters, Brentwood CA
I recently moved here and needed a new BBQ grill. I looked around at a number of websites but most were brand specific and none(almost none) allowed you to see many brands and read about each. This is when I saw the Wholesale Patio Store website. It is the best I have ever seen. You can see every brand, features of each, and accessories for grilling as well as all kinds of BBQ goodies. The best there is until you go into one of their stores. The service, information and just plain straight knowledge about each unit is amazing. I purchased a new BBQ from them and they came to my house, assembled and showed me how to work all the features. The next day I was grilling and saw that one of the burners was not lighting. This was about 5 PM when I called the store and explained my problem. The voice at the other end of the telephone asked me if I would be home for 45 minutes as they would send someone out right away. I thought it was a joke. No one, until now, has ever given me same day service. In 30 minutes there was a knock on the door and some 10 minutes latter the burner was working. The service man was courteous and was sorry I had the problem. I found out latter that this "service man" was one of the co-owners of the business. What a treat to stay so connected to the business that he takes a call just to keep current and see what customers are thinking. A great store, fabulous people and really great service. Oh, I forgot to tell you that I checked prices at other stores and websites and the Wholesale Patio Store was the lowest. Thanks, and keep up the great work!!
Jim Jenkins, Discovery Bay CA